New Wi-Fi App Telecom Acquisitions

We’ve Launched a New Wi-Fi App Across Our Brands!

At Telecom Acquisitions, we’ve always believed that great broadband should come with great service. From reliable home connectivity to our award-winning customer support, our mission has always been simple: make your online experience the best it can be.

And now, we’re taking that mission even further.

We’re excited to announce the launch of the Wi-Fi Mobile App, available now on both the Apple App Store and Google Play Store – fully compatible with iOS and Android devices. This new app puts power, control, and instant support directly into your hands.

Currently, the app is available to our Home Telecom, Fleur Telecom, and Eclipse Broadband customers, with versions for all brands coming soon.

Whether you want to optimise your Wi-Fi, check your speeds, or jump to the front of the tech support queue, the app is designed to make managing your broadband easier than ever.

Say Hello to the New and Efficient Way to Manage Your Connection!

Think of it as your Wi-Fi companion – smart, simple, and always ready to help.

Businesses like BT, Sky, Virgin Media and TalkTalk all have apps that help customers troubleshoot and manage their broadband. Unlike these, our powerful app includes the option to request an instant video call from our team, allowing us to guide you through any connection challenges in real time.

Here’s what you can look forward to:

Manage Your Wi-Fi Effortlessly

Optimise your coverage, control connected devices and secure your home network – all in just a few taps. No more guessing what’s slowing your connection down.

Power in Your Pocket

Not sure what’s causing a problem?
Run guided self-diagnostics to identify and resolve issues affecting your speed and stability. Easy, smart and designed for everyone – not just the tech-savvy.

Check Your Wi-Fi Performance

With built-in speed tests, you can instantly check:

  • Upload speeds
  • Download speeds
  • Bandwidth availability
  • Real-time network health

Know exactly how your connection is performing whenever you need to.

Manage All Connected Devices

Keep track of every device connected to your network — phones, tablets, TVs, smart home devices and more.

You’ll be able to:

  • View connected devices
  • Monitor their usage
  • Control access when needed

Perfect for busy households (and curious parents!).

Fast-Track Tech Support

One of the most exciting features.
Skip the queue by running checks through the app and raising a support ticket instantly. When you do, our team will see exactly what you see, helping us diagnose and fix issues faster than ever.

No waiting. No repeating yourself. Just quick, effective support when you need it.

Always in Sync

The app works hand-in-hand with our systems, meaning we proactively monitor your connection behind the scenes.
Our goal is to detect and resolve issues before you even notice them.

Our aim: 100% uptime, stability and a seamless broadband experience.

Why You Should Download the App

Whether you’re an existing customer or joining us for the first time, the app will transform the way you manage your broadband.

With the app, you’ll be able to:

  • Understand your home network better
  • Stay informed about improvements and outages
  • Enjoy smoother, more reliable connectivity
  • Fix issues faster
  • Reduce the need to call support

And this is just the beginning…

More Features Coming Soon

We’re committed to continual improvement. Over the coming months, expect:

  • Additional smart diagnostics
  • Enhanced device control features
  • Improved connection insights
  • Personalised tips to boost performance
  • Smarter automated support options

Managing your home broadband will soon be easier — and more powerful — than ever.

Get Ready – and Get Connected

The app is available to download now on both Apple and Android devices.

Home Telecom customers:
Fleur Telecom customers:
Eclipse Broadband customers:

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